Welcome to Samzone Academy. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before enrolling in our courses or using our platform.
Acceptance of Terms
By accessing our website and services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our platform.
Course Enrollment and Access
✔ Recorded Courses: Once you purchase a recorded course, you will have lifetime access to the course content unless otherwise specified.
✔ Live Courses: Enrollment in live courses is subject to availability and the specified start date. Samzone Academy reserves the right to change course dates or cancel courses if necessary.
Payment and Fees
✔ All course fees must be paid in full before you can access any course content.
✔ Payment methods are outlined during the enrollment process, and you are responsible for ensuring your payment information is correct and up-to-date.
✔ In the case of live courses, please refer to our Refund Policy for details regarding refunds and deductions.
Refund Policy
✔ Recorded Courses: No refunds will be issued for recorded courses once purchased.
✔ Live Courses: Refund requests for live courses must be submitted before the course start date. A 25% service fee will be deducted, and the remaining 75% will be refunded to your account within 7 working days. No refunds will be issued after the course begins. For more information, please refer to our Refund Policy. To request a refund, email support@samzoneacademy.com with the subject line: "Refund my course fees," and include your name, email, mobile number, and refund payment method.
Content Ownership and Copyright
✔ All content provided by Samzone Academy, including course materials, videos, graphics, and other media, is the property of Samzone Academy and is protected by copyright laws. You are not allowed to reproduce, distribute, or share any content without prior written permission.
✔ Personal Use Only: Course content is for personal use only and may not be transferred, resold, or shared with third parties.
✔ Copyright Infringement: Any attempt to copy, distribute, or use our materials outside of the intended purposes may result in legal action.
User Conduct
✔ You agree to use our platform and services in a lawful and respectful manner. Prohibited actions include:
* Sharing course access with unauthorized users.
* Engaging in any illegal activities through the platform.
* Attempting to hack or disrupt our systems or services.
* Violation of these terms may result in immediate suspension or termination of your account without refund.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.
Changes to Courses and Pricing
Samzone Academy reserves the right to modify or discontinue any course or service at any time without prior notice. We also reserve the right to adjust course pricing based on demand, updates, or other business considerations.
Disclaimer of Warranties
While we strive to provide high-quality content and services, we do not guarantee that our courses will meet your specific expectations or requirements. Samzone Academy is not responsible for any technical issues, errors, or interruptions that may occur during the use of our platform.
Limitation of Liability
Samzone Academy shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of the platform, course materials, or any actions taken based on our services.
Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Bangladesh. Any disputes arising from these terms will be resolved in the courts of Bangladesh.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at: support@samzoneacademy.com